When Does the Replacement Card Arrive

When does the replacement card arrive?

The customer will usually get a replacement card two months before the expiry month. It will arrive in a sealed envelope. Cardholder is required to sign on the signature stripe and to call the phone number (023 988 388) in the welcome letter to activate it. Before activation, Call Center staff will ask caller several questions to authenticate the caller as the real owner of the card.

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When does the replacement card arrive?

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