What should I do to regain access?

Simply follow the steps below to regain access to your OCTO Biz App:

  • Review the alert shown in the OCTO Biz App, it will list the app(s) detected as malicious.
  • Uninstall the identified app(s) from your device.
  • Restart your phone.
  • Reopen the OCTO Biz App and log in as usual.

If the issue persists, please contact our Business Call Centre +855 87 988 398 / 23 988 388 or customercare@cimb.com, Available 24 hours

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