How do I check the status of a payment/transaction?

On OCTO Biz web

Step 1: Login to OCTO Biz web

Step 2: On the left side menu, click Pending Task > Transaction Status Inquiry

Step 3: Search for the payment/transaction you wish to view

 

On OCTO Biz app

Step 1: Login to OCTO Biz app

Step 2: On bottom navigation tab, tap More > Other Services > Transaction Status Inquiry

Step 3: Select the payment/transaction you wish to view

 

(To view Cheque Status, see FAQ Section 4: Payment & Transfer, Number 11)

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