What actions should I take if my Internet Banking account is locked or I have forgotten my password?

If your Internet Banking account is locked or you’ve forgotten your password, please contact our Call Center or email us by providing your Company ID and User ID to request account unlocking or password reset.

Looking for More Questions?

Back to FAQ Home

Need More Information?

Call Us

For any queries

Call Now

Email Us

Drop us an email and we'll get back to you.

Email Now

Let Us Call You

We are contactable 24/7.

Let Us Call You

Internet Banking

What actions should I take if my Internet Banking account is locked or I have forgotten my password?

Looking for More Questions?

Need More Information?

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.